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Inbound Call Center Service Resources

A proficient & prompt Inbound Customer Service is as essential as having a perfect service or a product.This service would be most effective if a single point of contact is assigned to customers for all their inquiries. One mode or number to process all their activities such as placing an order, making payments, registering a purchase or enquiring about any specific product. A single point of contact is always appreciated by customers if all their queries are addressed properly. Our inbound care experts can help turn your customers into happy and recurring ones.

We have expertise in providing resources for wide range of inbound call center services, such as

  • Charge back handling services
  • Consumer Response
  • Customer Services
  • Dealer Locaters and Referral Services
  • Direct Mail /TV Response
  • Directory inquiry services
  • Email Management Services
  • Event scheduling services
  • Help Desk Solutions
  • Medical Answering Services
  • Online customer support services
  • Order entry services
  • Payment collection services
  • Real-time inventory status services
  • Rebate processing services
  • Registration of event participants
  • Sales Lead Qualification and Closure
  • Scheduling sales demos services
  • Inbound Sales
  • Insurance claims processing services
  • Ticketing sales subscription services
  • Toll Free Response / Toll Free Services
  • Virtual Receptionist Services
  • Subscription services
  • Technical Support
  • Warranty registration services
  • Website Response

Why Choose Us Over Other Service Providers?

Professional Call Center Resources:

Inbound call center resources provided by us have required skill, efficiency, and technical knowledge on how to handle an inbound customer support service and technical support.

Telemarketing Staffing - contingentworkforce.solutions - USA Advanced Capabilities:

Resources provided by us have advanced reporting and market testing abilities that will deliver you the needed edge in the domain.

Rich Experience - contingentworkforce.solutions - USA Rich Experience:

Contingent workforce solutions are providing diverse inbound customer support services through 6 years. We are satisfying the needs of the company across various business verticals.

24/7 Support - contingentworkforce.solutions - USA 24/7 Support:

We have the capacity to provide your company 24/7 inbound call center services consistently.

High Quality Services - contingentworkforce.solutions - USAHigh-Quality Services:

To make sure unmatched quality in our workforce, we follow a stringent quality assurance.

Assured Customer Satisfaction - contingentworkforce.solutions - USA Assured Customer Satisfaction:

With a support agent who is specially trained, managing your customer relationship can make certain of customer satisfaction, an increment in customer loyalty and better customer retention.

Contingent workforce Solution – Your Ideal Partner for Inbound Call Center Staffing Solutions

it is a very important point that core of any great business is formed by a satisfied customer. Inbound call center resources provided by us, will enable you to connect your customer 24/7, and will handle their queries professionally and will quickly resolve their problems.we are focused on functioning as your partner to let you realize your business goals. We enable our customers to make an informed business decision as we believe in complete transparency. We provide you efficient, effective and highly skilled inbound call center workforce management.

Why engage offshore resources for inbound customer support?

As per recent research, a large no of customer inclines toward live telephone answering services over answering machine with the pre-recorded answer. When you will instantly answer the calls of your customer, your customer will definitely prefer your goods and services and will remain loyal to your brand. Maintaining such inbound call center customer workforce management demands a lot of administrative sets up and will require the huge amount of time, effort, and money. That is the reason why most of the companies prefer Indian talent for the call center. rather than that, by hiring an offshore resource for non-core business functions, like inbound customer support, your company can expect to:
Drastically reduce salary costs
Achieve higher service quality with dedicated and experienced resources
Benefit from an increase in customer satisfaction
Maximize revenue and productivity by quickly upscaling or downscaling the number of resources as and when required
Easily expand your business with least manpower costs

When requirements are immediate and recruitments are slow

Contact Hvantage
About Hvantage Technologies Inc USA

Hvantage Technologies Inc. delivers exceptional software solutions and support services to its clients using its proven onsite & offshore engagement model. We have decades of cumulative experience (within the resources) in the outsourcing and offshoring space.

Hvantage culture is designed to provide quality, customer focus, and teamwork to our customers. Our culture promotes opportunity to all employees by embracing value creation